abnormalities can lead
The chain of symptoms can be easily traced: the specialist mastered a number of modern treatment methods; passed training courses with famous masters; he has a good record of primary patients; there are no complaints about the quality of treatment, or they are rare, or remain undetected; against the background of colleagues, the doctor’s clinical results are no worse, and perhaps better, than those of colleagues; earnings are good; perhaps one of the mentors once praised for skillful hands.
For a person with reduced self-criticism, such a set of self-image is enough to feel the crown in my head and reason like this: “I am a pro”, “I know my job perfectly”, “I will always find a job for myself”. Continue reading
Some dentists in assessing their communicative skills are guided by the polite smiles of patients during treatment: they smile, which means they are happy with me. Others are too confident that they can establish contacts with any person. Still others believe that the main thing is manual skills, and the ability to find a common language with patients is the invention of psychologists.
Criticism of the “starring” doctors hinders their pride and self-esteem, a conflict is inevitable. Or it is an internal conflict, when a person experiences a clash between the self I represent and the real self. Or an external conflict, which is accompanied by accusations against management, psychologists, patients. Continue reading
We continue to talk about why stomatology clinics have experienced stagnation, while new technologies are constantly appearing and clinics are expanding. In the previous, first part of the article, the unsatisfactory state of document-information support of patients from “entry” to “exit” was discussed.
In many clinics, either there is no complete set of legal and medical documents, or they are of dubious quality, and examiners reveal numerous shortcomings in them. This applies to the Contract for the provision of services, a medical card, a questionnaire on the patient’s health, informed voluntary consent to medical intervention, price lists for services, provisions on guarantees. Continue reading